Our Commitment to Responsible Gaming
At Parimatch Oman, we strive to provide an entertaining and safe gaming environment. We believe that betting should remain a fun activity, but we recognize that it can become unhealthy for some individuals. For this reason, we adopt strict responsible gaming policies to protect our users and help them maintain control.
Protecting Minors
We strictly prohibit anyone under the age of 18 from accessing our services. Age verification is conducted thoroughly during registration, and if proof is not provided, we reserve the right to temporarily suspend the account. We advise parents to use blocking software such as BetBlocker or NetNanny to protect minors from accessing gambling websites.
Addressing Gambling Addiction
While gambling is often a social activity, some individuals may experience behavioral issues due to excessive engagement. At Parimatch, we have an internal system that detects negative patterns such as repeated losses, psychological stress, or hostile communication with the support team. In such cases, we reach out directly to the user to offer guidance or activate protective measures.
Tips for Maintaining Balance
- Do not bet with borrowed money.
- Set a loss budget before starting.
- Use tools to limit time and spending.
- Always remember that gambling is just a game.
- Take regular breaks and avoid making betting your sole activity.
- Avoid gambling when angry, stressed, or depressed.
Self-Exclusion
If you feel that betting is no longer under control, you can opt for a temporary or permanent account suspension. Our support team is available to assist you in implementing this measure immediately, halting all promotional messages. We also encourage seeking help from experts or contacting support organizations such as Gamblers Anonymous or Gambling Therapy.
The Operator’s Role in Protection
We reserve the right to suspend or terminate accounts of users showing signs of excessive gambling dependency, unbalanced communication, or evident distress. In such cases, precautionary measures are taken to safeguard the user’s psychological and financial well-being. Our goal is not profit but to build a safe and sustainable experience for all parties.
Account Control Tools
We provide users with a range of built-in tools to help keep gaming within acceptable limits. These can be accessed directly from account settings or via the support team. The tools include:
- Setting a maximum daily or weekly deposit limit.
- Restricting session duration.
- Automatic alerts after a certain period of play.
- Locking the account for a specified period.
We urge all players to use these tools, even if no issues are currently present, as a preventive measure to enhance self-control.
External Support and Resources
In addition to our internal tools, we encourage users to seek support from specialized organizations offering guidance and treatment for gambling issues. Here are some trusted resources available in Arabic or English:
We remind you that seeking help is not a sign of weakness but a courageous step toward a balanced and healthy life.
Our Ongoing Commitment
The Parimatch Oman team periodically reviews its responsible gaming policies to align with the latest global standards in psychological and financial user protection. We believe that the betting experience should be positive, and our responsibility extends beyond providing a platform—we are partners in awareness and care.
Key Terms to Understand
- Compulsive Gambling: An uncontrolled gaming pattern leading to negative psychological or financial impacts.
- Self-Exclusion: A tool allowing users to freeze their account for a set period to limit platform use.
- Deposit Limits: The maximum amount a user can deposit within a specific time frame (daily or weekly).
- Session Alerts: Automatic notifications to alert users after a certain period of continuous play.
- Third-Party Support: External services specialized in treating gambling and addiction issues.
Tips for a Healthy Gaming Experience
- Set a clear gaming budget and never exceed it, regardless of the outcome.
- Treat betting as entertainment, not a source of profit or income.
- Take regular breaks during long sessions.
- Avoid betting when stressed, tired, or under the influence of substances.
- Use the account control tools provided by the platform.
Conclusion
At Parimatch Oman, we are committed to providing a responsible and safe betting environment for every user. We offer the tools, awareness, and support to ensure a balanced gaming experience. The choice is yours, and we are here to support you every step of the way.
